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This Shipping Policy (the “Policy”) sets forth the current shipping policies offered by PupsLuv for all product orders and purchases through PupsLuv’s online store purchase from www.pupsluv.com (the “Store”). PUPSLUV expressly reserves the right to update this Policy at any time and by placing an order you agree to any such changes. The purchase and sale of a puppy is governed by a separate Puppy Purchase Agreement.
Shipping Policies & Options
We ship Monday through Friday using USPS and UPS as our primary carriers. If the address is a post office box, a carrier other than USPS may initially transport the package; however, it will be delivered by USPS to your post office box. Orders received after 10:30am (EST) will be considered next business day.
We offer several shipping options for our customers. The only mail that is guaranteed by our carriers is next-day shipping. We have no control over shipping delays by the carriers and disclaim any warranties related to delivery timing. Once an order leaves our facility, any delays can be addressed with the selected carrier. We will refund expedited shipping charges if we are in error in shipping selection. All other return shipping charges are the responsibility of the buyer.
Expedited Shipping orders will be processed within 36 hours or the next business day in the event of a holiday observed by the US postal service. Please allow 2-3 business days after order is processed for delivery when choosing Expedited Shipping. We use USPS Priority or UPS for expedited orders.
While we will work to ensure timely delivery of your orders and will try to work with you to meet your needs and solve issues, PUPSLUV expressly disclaims all guarantees and warranties, whether express, implied, or otherwise, related to shipping and timing of deliveries and PUPSLUV makes no warranty that products will arrive on the above timelines or as stated by any delivery service.
Date last updated: August 4, 2020
PupsLuv Pros are expert puppy+pet parent matchmakers. We are here to answer any questions and assist in making your adoption experience a pleasure
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Health Assurance Program
AKC Bred with H.E.A.R.T., Canine Care Certified, OFA
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